Honorable Chairman
National Assembly Standing Committee for IT
National Assembly
Islamabad
October 25, 2008
Dear Honorable Chairman Sahib,
I am very pleased that we will be having our first meeting of the IT Standing Committee on Wednesday 29th October 2008. As a PML MNA and active member of the opposition, I assure you of my support in our mission towards improving the IT indicators for Pakistan.
I attach herewith a report on few of the issues and their solutions which we can discuss in our meeting.
Sincerely,
Marvi Memon
MNA PML
Member IT Committee
Pakistan’s IT Industry
The Government of Pakistan has been proactively developing the IT sector in Pakistan since the last few years. A few of the incentives offered include tax exemption till 2016, establishment of IT Parks with low rent, foreign ownership of equity invested in IT and 100% repatriation of profit allowed to IT companies. Pakistan’s IT industry has been rising steadily since the last three years. A marked increase in software export figures are an indication of this booming industry’s potential.
The IT Policy of 2000 document is an excellent effort that provides a broad spectrum guideline and covers almost all major fields of IT industry. However, the lacking is in implementation with proper ‘Project Management’ methodology.
Although the document addresses lot of areas, some of the crucial areas of IT Industry that require reinforcement or overhauling are:
1. Human Capital
There is a significant requirement for high-end human resources with skills-set. Currently, Pakistan’s IT industry has 24,000 professionals; an additional 8,000 are needed within the next year. At present, the industry is receiving 2,000 graduates from Tier 1 (HEC-recognized premier educational institutes and universities, from which 80% graduates are considered high-end by the industry) institutes, and around 7,000 graduates from Tier 2 (HEC-recognized public and private universities and degree awarding institutes) educational institutes. The industry needs at least an additional 5,000 graduates from similar Tier 1 institutes. The industry’s requirements can be met by inducting Tier 2 graduates in rigorous on-the-job training. The quality of Tier 2 institutes needs to improve so that their 20% low-end graduates can reach middle-of-the-road level.
In order to sustain and improve growth, IT companies in Pakistan need around 235,000 working professionals by the end of FY 2009-2010. Currently, that number is a little above 100,000. Approximately 135,000 more professionals are needed in the next two years.
In addition to the current and forecast shortfall, these is also an acute lack of quality curriculum and (alarmingly) of quality faculty in most tier-1 and total absence in tier-2 & 3 (HEC-recognized affiliated institutions of universities and degree-awarding institutes) institutions.
Suggestions:-
· Curriculum must be formulated in accordance with in-practice methodologies, current and emerging technologies. All Curriculum must face an annual review and enhancements accordingly based on established technologies and market demand.
· Curriculum needs to incorporate not just basic IT but also be broaden to include application of the technologies e.g. communication, telecommunication, media, finance, healthcare, multimedia, robotics and hardware system and design etc.
· All Curriculums must be reviewed/certified by an independent Public-Private body other than Boards of Technical Education.
· Equal emphasis must be given to quality faculty. This calls for a prerequisite of minimum number of instructors per institute, with a minimum (relevant) education requirement.
· On-going training of faculty within the country and scholarship program should be developed to send these instructor for foreign qualification and (most important of all) ‘modern teaching skills’. (There is not a single set-up in place to produce ‘trained technical teachers/instructors’. Most of the faculty constitutes of people failing to achieve higher grades and rejected in job interviews! )
· Foreign institutions esp. universities should be highly encouraged to establish campuses in the country with heavy incentives like income tax exemption, tax holiday, duty free imports and full repatriation etc.
· Visiting faculty from North American and European universities required on a very high priority to update and upgrade local students, existing professionals and even the faculty with modern theories and practices.
· Even short term ‘train the trainers’ programs/workshops could be arranged with collective cost sharing at corporate/institution levels.
· For all tier of institution, even tier-2 and tier-3, academic counseling is required for students to select right institute and discipline as per aptitude and market demand.
· After completion of educational program, professional counseling will help student to pick the appropriate professional line.
2. Technology Parks
The concept of IT and Technology parks in Pakistan has not been fully understood and at time translated into a very limited interpretation of the whole picture.
A technology park is a self-sustained, self-sufficient ecosystem that becomes the landmark of the city or state to which it belongs. It is a government facilitated community with all required infrastructure in place. The whole infrastructure is a highly secured landscape (usually a picturesque piece of land where creativity thrives) based on hi-tech buildings, most modern set of utilities like Communication (esp. High bandwidth Internet), telecommunication, transport, and uninterrupted utilities like Electricity, Water and Gas etc. are easily available at highly economical rates.
All of the [sic]-Technology Parks are actually ‘Technology Buildings’ which offer from good (very few) to very poor facilities and locations. Unfortunately apart from a very few originally designed buildings, rest are a mere conversion of unused or abandoned buildings into small offices. Some have unplanned fixtures and utilities and some are located even in highly congested bazaars, let aside the security and aesthetics.
Unfortunately most of the substandard buildings are a result of political motives or influence that compromised the very outlook and working of the industry.
Due to this, none of the large technology giants has considered setting up its technology/software factory in the country.
Suggestions:-
· A Technology Parks authority or division needs to be created under PSEB/EPB or Ministry of S&T.
· Public-Private ventures could be the best way to establish quick start and long-term projects. With govt. providing land, subsidized utilities and private sectors providing the technical know how and marketing.
· Technology Parks needs to be established out of main city areas with all the proper facilities.
· These parks should have the status of Free-Zone (based on EPB/EPZ model) with all the required facilities and concessions.
· Marketing/Promotions/Road shows of these parks would be done globally. International players encouraged to set up technology industry with high cost benefits.
· Full contingency planning and off-site disaster management sites should be made available to all member companies of the park. Each park can also work as a secondary backup site for the other parks.
3. Business Opportunities
So far, main business emphasis has been given export of the services. However, a large market exists within the country. At Public and private sector, need for customized development is ever present. Tapping this segment of the market will enable smaller companies to have a quick testing of waters and at the same time conserving the foreign exchange spent on acquiring basic product and service from abroad.
Suggestions
· Create awareness in Public and Private sector to outsource development within the country
· Govt./Public sector should encourage local companies to participate in tenders with relaxed qualifying criteria like financial strength and track record.
· In case technology or services are not available locally, preference should be given to foreign companies with transfer of technology arrangement with local companies.
4. Financial Assistance
Software has been included in technology industry alongside telecom and hardware sectors. However, Software development/services need its independent recognition as an ‘Industry’. This along with the realization of status requires special incentives to encourage and strengthen the base.
Suggestions:-
· The current status of Software industry need to be extended as full fledge industry.
· Special and discounted utility tariffs should be offered for Electricity, Telecommunication, Communication (esp. high bandwidth Internet) etc. Although special structure on communication exists for export oriented, scope needs to be extended to local business and all utilities.
· Financial incentives like tax exemption at both corporate and individual level are needed.
· Even local development/services should have a tax holiday for a limited period.
· Banks should be encouraged to offer loans on special rates and terms & conditions with no or minimal collateral.